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The Historic Services Division welcomes guests of all abilities to enjoy our exhibits and programs. We comply with federal regulation which includes a requirement that we provide equal access to exhibits, programs, and services to individuals with disabilities.
The Historic Services Division allows service animals, as defined in Title II of the Americans with Disabilities Act (ADA), which are trained to assist guests with disabilities. Service animals must remain under the control of the owner or handler at all times while inside our facilities and on our grounds. If a service animal is out of control or poses a direct threat to the health or safety of staff, guests, or facilities, we may require the service animal be removed from the premises. In that circumstance, staff will work with all guests with disabilities to provide alternative accommodations. Please note: staff shall not be responsible for the care or maintenance of service animals while on City property. Therapy or comfort animals are not permitted inside the historic buildings or Virginia War Museum.
To access the exhibit gallery at Historic Endview, guests must descend steps with railings. The exhibit area floor consists of brick pavers and may be difficult to traverse with a walker or cane. To tour the period rooms at Endview, guests must ascend stairs with railings. Once inside, to assist guests with disabilities, folding chairs may be provided upon request. If a guest is unable to visit the historic house in person, a photographic tour is available as an alternate equivalent experience. Restrooms are located in a separate building and are accessible by ramp.
The first floor of Lee Hall Depot is fully accessible. To assist guests with disabilities, folding chairs may be provided upon request. The second floor is accessed by a narrow, steep staircase with railing. If a guest is unable to visit the second floor in person, a photographic guide with exhibit text is available as an alternate equivalent experience.
To access the exhibit gallery at Lee Hall Mansion, guests must descend steps with railings. The exhibit area floor consists of brick pavers and may be difficult to traverse with a walker or cane. Restrooms are located on the exhibit gallery level. To tour the period rooms at Lee Hall Mansion, guests must ascend stairs with railings. Once inside, to assist guests with disabilities, folding chairs may be provided upon request. If a guest is unable to visit the historic house in person, a photographic tour is available as an alternate equivalent experience.
The first floor of the Newsome House is fully accessible. To assist guests with disabilities, folding chairs may be provided upon request. The second floor is accessed by a turned staircase with railing.
The Virginia War Museum is fully accessible. To assist guests with disabilities, folding chairs may be provided upon request.